The Science of Persuasion

Forget dictatorships, command and control style approaches, persuasion has a lot more going for it when it comes to better sales, better relationships, better team work, better business outcomes and long term change in actions and behaviour. The term persuasion is most commonly associated with sales people. And there’s a good reason for that. If we consider the Business Dictionary definition of persuasion, “process aimed at changing a person’s (or […]

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12 Sales Trends for 2017

We are pleased to release our 8th annual 12 sales trends report. 2017 Sales Trends focuses on – Going from ordinary to extraordinary In times of major change, uncertainty and upheaval we have two choices: 1) bunker down, keeping our heads low, waiting for things to pass and settle down back to normal, or 2) embrace the change and ride the waves towards the future creating a new normal. Opting

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The key to opening more sales opportunities

The advent of the digital revolution and social networks had a huge impact in the number of people we are connected to. We now have around 3-2.8 degrees of separation from everyone else in the world. Sounds amazing, doesn’t? Roughly 3 people between you and anyone else you want to connect with in this world.  It is amazing – on the surface. These are just numbers after all and remain

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Everybody lives by selling something

This statement was coined back in the late 1800’s by Robert Louis Stevenson. It shows how everyone needs to consider selling as part of their professional life. It doesn’t matter what your work is, hairdresser, accountant, lawyers, engineers, trade, everyone. We all live by selling something. In our lives we are all exchanging things of value. Whether what we exchange is of value to others should be determined through effective

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I’m not a salesperson but I have to sell. What do I do?

After years of study and polishing technical skills to be a competent professional in a chosen field, it can come as a shock to many people that they need to sell their services and capabilities. The topic of selling and growing a business often doesn’t feature in university lectures. In fact, selling is in many cases covered over and, if spoken about at all, is only mentioned as an unsavoury

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Death of a Salesman

Have you looked around in tech sales – including computers, mobiles phones, gadgets, audio etc? There seems to be a hell of a lot more marketing going on and less selling, sales people in the shops are not doing the selling – but the marketing department and the hype is. There is more emphasis on the marketing and the looks, more hype, more stuff, more launching of a new product

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One important Item to keep your Sales Wheels Turning

Maintaining momentum in a sales career requires a proactive, disciplined approach. There are many things to consider and put together to achieve an effective selling week and sales year. The onus is on us, the salesperson, to make the most of what we have. However, many sales people unfortunately adopt the approach that it is their company’s responsibility to train and educate them, to provide everything they need before they

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Shut up and Close the Sale

The buyer gives the sales person a clear buying signal like: ‘Where do I sign? When do we start? How many can I get?’ and so on. And what does the salesperson do? They carry on telling the prospect about additional features and benefits, none of which are of real interest to the buyer who has already made a decision to purchase. Sound like another story? Don’t be fooled there

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The Way we do Sales Training is Changing

Sales training is not going to disappear – in fact as the market becomes more complex and competition more virulent salespeople will need more, not less training. Salespeople will also have less time to be trained due to increased costs, less sales people, more complex sales, longer sales cycles and so on. Those two forces – increased competition with the need to up skill salespeople and less time for training

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“On Sale” and what it means for Sales.

Have you looked around lately … e.g. Television, advertising while surfing the Internet, brochures, bill boards, shopping malls etc.? All you ever see is “On Sale” – (nearly) everywhere. Then all of those advertising where many larger retailer constantly tell you “if you find the same product cheaper in other stores we beat it by some percent”. Let’s face it; there will always be someone offering their products or services

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